Customer Service

Customer Service

Shipping & Delivery

All shipments will be sent using USPS Priority Mail, while larger packages will be sent through FedEx Ground. Once your order has been processed and prepared for shipment, you will promptly receive an email containing your tracking number. Should you encounter any delivery-related concerns, please do not hesitate to reach out to us within 30 days of the shipment date.

Please be aware that orders $400 or more will require a signature upon delivery.


Using SSL Tactical Machining protects your information from those who would like to ease drop. We do not store any unnecessary information about you as well.


We respect your privacy as we would expect to have our privacy respected. We will not spam you with emails if you sign up for our newsletter. Right now our newsletter is a monthly newsletter to show specials and new products that are offered by Tactical Machining. We will not sell your information or distribute it in any way shape or form to other individuals. We do monitor what pages you view using Google Analytics and we also track conversions from our ad campaigns that we pay for using Google Adwords free conversion tracking.

Returns & Replacements

Please refer to our Terms & Conditions Page

Payment, Pricing & Promotions

Payment can be achieved several ways. Through our website, through a certified money order or cashier's check and via credit card over the phone. If you are local or just in our area the TM store front is a great way to meet some of the staff, see what we're about and pick up some gear.

Pricing is subject to change without notice. Tactical Machining is not responsible for any typographical errors in pricing and in the event of a typographical error the money paid towards the product will be refunded and the customer contacted.

Promotions are subject to change regardless of the dates posted on the promotion. We are responsible for making sure that we can fulfill our end of the bargain and reserve the right to cancel promotions at any time. In the event of a promotion being canceled no rain checks will be issued.

After Your Order Is Placed

You are able to view orders placed through the website by logging into your account. Orders placed over the phone will receive an email with a tracking number at the time of shipment. Check your spam folder if you can not find it. Worst case give us a call.